Most rental professionals learn by doing. While there are certifications you can get, the industry expects landlords to learn as they go. Too often, this leads to a lack of professionalism and obvious inexperience. If you're hoping to leave a better impression on your tenants, Scott Safadi of Cal Bay Property Management has four habits he recommends taking up today:
1. Stand your ground. Tenants of every age, gender and background will attempt to push your rules and policies any chance they can. While it's never fun being the bad guy, standing your ground on important procedures can make life easier for everyone in the long run. Don't be afraid of the word no! 2. Plan for both the long and short term. There are few industries with as clear an endpoint as the rental market. Chances are good, you know exactly when your tenants plan to move in or out. Use this to your advantage by planning to fill vacancies long before they go up for rent. 3. Record everything. In the digital age, it's easier than ever to keep track of every signature, invoice and check. While filing cabinets have gone the way of the dinosaurs, there's no reason not to scan and upload your most important documents into the cloud. Many landlords are already making the move to online lease signings, so jump on the bandwagon and ensure you never have to go hunting through piles of paper again! 4. Work hard, even in the quiet months. Spring and summer are always busy for real estate professionals, but cooling temperatures shouldn't mean a slowdown. There are monthly, semi-annual and annual chores that will always need tending to. Even if something doesn't feel urgent, it's worth rolling up your sleeves and taking care of sooner rather than later. - Scott Safadi, Cal Bay Property Management
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AuthorScott Safadi leverages extensive experience in the real estate industry to serve as the CEO of Cal Bay Property Management (CBPM), which he founded in Palo Alto, California. Archives
January 2020
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